Betsio Terms and Conditions

Welcome to Betsio. These Terms and Conditions ("Terms") govern your access to and use of our casino betsio platform, including our website, mobile application, and all related services offered at https://betsio.com. By registering an account, completing a betsio login, or otherwise using our services, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, we ask that you refrain from using our services.

Who We Are

Betsio (also referred to as Bets.io) is owned and operated by Tessera Limited S.R.L., a company registered in Costa Rica under registration number 3-102-912501, with its registered office at Mata Redonda, Sabana Sur, Las Vegas Neighborhood, Blue Building diagonal to La Salle High School, San José. We operate under a licence issued by Anjouan, licence No. ALSI-202410047-FI2, which authorises us to provide online casino and sportsbook services. Our platform has been operating since 2021, and we are proud to offer betsio online casino games and betsio paris sportif betting options to players across multiple regulated markets.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you register for a betsio casino online account, we require you to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your betsio casino login credentials, and you agree not to share your account with any third party.

• You must create only one account per person, household, or IP address
• We require identity verification (KYC) before processing withdrawals
• You must not use our services if you reside in a restricted jurisdiction
• We reserve the right to suspend accounts that violate these Terms

Restricted Territories

We do not offer our services to residents of the following countries: Angola, Barbados, Belgium, Burkina Faso, Central African Republic, Comoros, Costa Rica, Cuba, Curaçao, Cyprus, DR Congo, Dutch West Indies, Eritrea, Ethiopia, Haiti, Iran, Iraq, Israel, Jamaica, Jersey, Lebanon, Liberia, Libya, Mali, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Republic of the Congo, Russia, Rwanda, Saba, Sierra Leone, Somalia, South Sudan, Statia, St. Maarten, Sudan, Syria, Uganda, Ukraine, USA, Yemen, and Zimbabwe. We actively monitor account activity, and the use of VPNs or other tools to circumvent these restrictions is strictly prohibited and may result in account termination.

Bonuses and Promotions

We offer a range of promotional incentives, including our welcome package of 225% + 225 FS up to EUR 11,500 spread across three deposits. To claim these offers, you must enter the relevant betsio bonus code during deposit: code BETSIO for the first deposit (100% up to EUR 10,000 + 100 FS), code SECOND for the second deposit (75% up to EUR 1,000 + 75 FS), and code THIRD for the third deposit (50% up to EUR 500 + 50 FS). The minimum qualifying deposit is EUR 20, and all bonus funds together with free spin winnings carry a 40x wagering requirement. Maximum bet while wagering a bonus is EUR 2, and maximum winnings are capped at 5x the deposit amount (up to EUR 5,000). Free spins are credited on Jungle Queen unless stated otherwise.

We also provide a High Roller welcome bonus of 300% + 300 FS up to EUR 15,000, requiring a minimum deposit of EUR 1,000 per stage, along with daily cashback of up to 30%, a Thursday Upgraded Cashback of 20%, Weekend Reload offers, and periodic tournaments. Please note that we do not currently offer a betsio no deposit bonus or betsio no deposit bonus codes; all promotions require a qualifying deposit unless we explicitly announce otherwise through our official channels. Any reference to a betsio promo code no deposit found outside our official website should be treated with caution, as we are not responsible for offers advertised by unaffiliated third parties.

• We may modify, suspend, or withdraw any bonus at our discretion
• Bonus abuse, including the use of multiple accounts, will result in forfeiture of winnings
• We calculate loyalty points (Bets Points) based on your wagering activity across slots, live games, crash games, and lotteries
• Our loyalty programme includes five statuses and fifty levels, from Bronze through Diamond

Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, CAD, NZD, AUD, ZAR, NOK, JPY, BRL, INR, CZK, GBP, CHF, PHP, MXN, TRY, and PLN, as well as cryptocurrencies such as BTC, DOGE, ETH, LTC, USDT, XRP, TRX, ADA, BNB, BCH, and USDC. Minimum deposit amounts vary by currency, generally starting at EUR/USD/GBP/CHF 20 or the equivalent. When you request a betsio casino withdrawal, we apply a minimum threshold (for example, EUR/USD/CHF 30) and a maximum limit of EUR 10,000 per transaction.

Our withdrawal limits are tiered according to your lifetime deposits. Players with lifetime deposits under EUR 1,000 may withdraw up to EUR 1,000 daily, EUR 2,500 weekly, and EUR 10,000 monthly. Higher-tier players enjoy increased limits accordingly. Winnings exceeding EUR 30,000 are paid in monthly instalments, while progressive jackpot wins are paid in full. All deposits must be wagered a minimum of three times before withdrawal. Processing times depend on your chosen method and verification status: crypto withdrawals are subject to blockchain confirmation times, while bank transfers may take up to ten banking days.

Our Games and Software Providers

We host over 10,000 games from more than 100 studios, including Pragmatic Play, Platipus, Winfinity, Hacksaw Gaming, BGaming, Ezugi, Nolimit City, Red Tiger, Endorphina, PG Soft, NetGame, Betsoft, Spribe, Playson, and Amusnet. Our betsio live casino section features dealers from Ezugi, Winfinity, BeterLive, Pragmatic Play Live, and Evolution, offering blackjack, roulette, and other table games in real time. We also provide betsio free spins as part of select promotions, and our betsio gratis spins offers are available to eligible players depending on region and campaign.

You acknowledge that all games available through our betsio app and desktop platform are provided by independent third-party studios, and we do not guarantee any specific outcome. Our installable progressive web app (betsio casino applicatie) allows you to access our full game library and sportsbook from your mobile device without requiring an app store download.

Responsible Gambling and Account Limits

We are committed to promoting responsible gambling. You may request deposit limits, loss limits, time-outs, or self-exclusion at any time by contacting our support team. We encourage you to gamble responsibly and to treat our services as entertainment rather than a source of income.

Limitation of Liability

We provide our services on an "as is" basis and do not warrant that our platform will be uninterrupted or error-free. To the maximum extent permitted by law, we exclude liability for any indirect, incidental, or consequential losses arising from your use of our services. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Customer Support

Our support team is available 24/7 via live chat and email at support@betsio.com. We also maintain community channels on Telegram, X, and Discord where you can stay updated on our latest promotions. If you have questions about your account, a specific betsio bonus, or need help with verification, we encourage you to reach out to us directly rather than relying on unofficial betsio reviews or third-party guides.

Amendments to These Terms

We reserve the right to amend these Terms at any time. We will notify you of material changes via email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.

Governing Law

These Terms are governed by the laws applicable to our licensing jurisdiction, Anjouan. Any disputes arising from your use of our services shall be resolved in accordance with the dispute resolution procedures outlined in our licence agreement.